Cancellation & Refund Policy

Email hello@pristinegaze.ca and we will cancel it. You keep access to everything you have already paid for until the end of the period you paid for — cancelling stops any future subscription, it does not cut short the one you are in.

If you're unhappy with your subscription for any reason within 15 days of your first payment, we'll refund you in full. No questions, no friction, no forms to fill out.

Email hello@pristinegaze.ca with the address your subscription is under. We will confirm within 3 business days. Where a refund is due we make it either to the original payment method or to a bank account you give us — which one depends on how you paid, and we agree it with you at the time. How long it then takes to reach you is a matter for the banks involved, so we will not promise a date we do not control.

We don't offer refunds after the first 15 days of your initial subscription. Your access continues to the end of the period you paid for, and there are no further charges — there never are, because nothing renews on its own.

Nothing renews automatically. Your subscription runs to its end date and access stops there — we do not keep your card on file and we will not charge you again without you asking us to. We email you twice before that happens: seven days before your access ends, and once more the day before. If you want to continue, reply to either email or write to hello@pristinegaze.ca and we will arrange it. If you do nothing, your access simply ends. There is nothing to cancel.

Free trials and promotional rates are subject to their own terms communicated at the time of offer. Standard refund policy applies to any paid amount.